Call-out
Tell us if the cock still turns. We roll with cutters, couplings, and a wet-vac. Evenings by phone; Saturday only if the pipe is open.
Isolate before traffic
What we open
Drain work, burst repair, and water heaters. Copper and PEX as the line demands. Isolation so the rest of the building can live. If you need a full bathroom remodel, that is another contractor — we will still make the wet part safe first.
Drains
A kitchen that drains overnight and a riser that stops the third floor are not the same ticket. We start at the access, not at a random tile.
Rods for paper and wipes. Jetting when grease has set. Camera when the line is a mystery and we would otherwise open a wall for sport. Shared Hadar stacks often need the shaft, not your U-bend.
We do not sell a “monthly chemical plan.” If roots or a collapse show on camera, you get that sentence in plain English and a price to cut and replace — or a refusal if the line belongs to the building committee.
Bursts
Water leaving the pipe is the emergency. Everything else is sequence: isolate, cut, fit, test, close.
Tell us if the cock still turns. We roll with cutters, couplings, and a wet-vac. Evenings by phone; Saturday only if the pipe is open.
Isolate before traffic
Building feeds and meter-side leaks are a different permission. We stop the indoor burst first. Outdoor work is quoted when we see the pit, not from the kerb.
Indoor first
Text-only card. We open the smallest chase that shows the pinhole. We do not replaster the room. We leave the joint testable.
Smallest honest hole
Copper and PEX
Copper for heat, visible work, and repairs that must match an old Haifa wall. PEX for new hidden lengths and manifolds that actually balance. Transitions are fittings, not improvisation.
If your building is a mix of galvanised, copper, and a mystery plastic, we name each length before we cut. You will not get a silent swap to the cheapest coil in the van.
Valves
Many Haifa flats still share a riser with a cock nobody has turned since the last paint job. We free it if it will free. We replace it if it will not.
Heater unions, washing-machine cocks, roof stand valves that have frozen in the salt air. We do not leave you with a handle that only turns 20 degrees and a story about “it should be fine.”
If isolating your flat kills water for the floor above, we say so before we close the valve. Shared buildings are politics; the pipe still has to shut.
On site
One plumber on a trap. Two when we open a stack or lift a cylinder on stairs. We do not send a “surveyor” who cannot cut.
Port bench crew
Odd lengths get cut at the bench when we know the measure. Live bursts get cut in the wall. Either way the joint is cleaned like it matters.
7 HaNamal Street
Heaters in full
Desk
Sun–Thu 07:00–18:00 · Fri 07:00–13:00 · bursts after hours by phone